Privacy Policy for Saffron Primary Tutoring
This Privacy Policy explains how Saffron Primary Tutoring collects, uses, and protects any information that you give us when you use our website, https://saffronprimarytutoring.co.uk/.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes.
Who We Are
Our website address is: https://saffronprimarytutoring.co.uk/.
The business is operated by Debbie Todd.
Contact Details:
- Email: debbie@saffronprimarytutoring.co.uk
- Telephone: 01799 800124
- Address: Saffron Primary Tutoring, Hunters Yard, Second Floor, Debden Rd, Saffron Walden, Essex, CB11 4AA
- Operating Hours: 9:00am – 6:00pm
Information We Collect
When you visit our site or contact us, we may collect various types of information.
- Comments: When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection. An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
- Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
- Contact Forms & Enquiries: We collect information you provide to us directly through contact or booking forms, such as your name, email address, phone number, and any details you provide about your child’s needs.
Cookies
We use cookies to enhance your experience on our site.
- If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
- When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
- If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Use Your Data
We use the information we collect to provide our tutoring services, respond to your enquiries, process bookings and payments, and improve our services.
- Who we share your data with: If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service. We do not share your personal data with any other third parties without your explicit consent.
How Long We Retain Your Data
- If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically.
- For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
- We will retain personal data from enquiries and tutoring services for as long as necessary to provide the service and for administrative, legal, or security purposes.
Your Rights Over Your Data
If you have an account on this site, or have left comments, you have the following rights:
- Right to Access: You can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.
- Right to Erasure: You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service. Your data will be stored securely and processed in compliance with the relevant UK data protection laws.